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AAA is a trusted companion to over 160,000 members in Montana, Wyoming and Alaska in automotive assistance, travel, insurance, and financial services. Join AAA MountainWest’s team and build on our 80+ year history of success.  You’ll find that we offer an ideal combination of stability, challenge and rewards.  We offer a competitive salary, comprehensive benefits and opportunities with a respected organization.

Job Title:
Manager, Travel Sales & Operations
Division/Department:
Travel Administration
Reports to:
Vice President, Business Development & Strategic Planning
Location(s):

Helena, Montana

Experience:

 

Qualifications:

 

 

 

 

Responsibilities:

   

  • 3-5 years travel industry related sales or travel agency supervisory experience.
  • Knowledge:  Comprehensive knowledge of travel industry products, travel agency sales, travel agency operations and technology systems.
  • Skills /Abilities:  Proven ability to increase travel agency profitability.  Effective verbal and written communication skills.  Work independently and as a team member.

 

  • Travel Agency Profitability:  Maximize profitabilty for travel business lines by working with the Regional Sales Managers to set annual budgets, determine annual goals and strategies for achieving the goals. Effectively negotiate co-op money from travel provider vendors for advertising purposes.
  • Travel Agency Promotion:  Lead the development of effective marketing strategies for travel agency sales working with the Staff Directors of the Marketing Department and Branch Operations, and Regional Sales Managers. Cultivate business and community relationships for purposes of promoting AAA travel within Club territory.
  • Relationship Management:  Responsible for maintaining relationships with representatives from AAA National Holding Company Partner Clubs, and all travel provider vendors.  Works with Regional Sales Managers to increase travel agent productivity.  Works closely with corporate trainer to determine and coordinate travel agent and auto travel counselor training program.  Works closely with travel agents to educate on travel products and promotions.
  • Group Travel:  Create, promote and administer group travel opportunities.
  • Travel Agency Operations:  Accountable for travel agent compensation, and incentive plan, ensuring effective production based travel agent compensation.   Responsible for travel agency policy review, changes and administration.  Disseminate all travel related information to travel agent staff.  Responsible for club compilance with all AAA National Staddards, procedures and for all travel related systems.
  • Supervision:  Supervises assigned Travel Administration and/or Sales staff.
Work Schedule:
Monday - Friday 8:30 am – 5:30 pm
Exemption Status:
Exempt
Important Notes:

For consideration, please choose from the following options to submit your resume and cover letter.  Please be sure to state the specific position for which you are applying.  Resumes are accepted for open positions only. 

  • Email your resume and cover letter to jobs@mtw.aaa.com
  • If you don't have a resume, fax us this application
  • Fax to Human Resources at (406) 442-5671, or
  • Send to AAA MountainWest, Human Resources, PO Box 4129, Helena, MT 59604.

AAA MountainWest is an Equal Opportunity Employer M/F/D/V

Submit your resume
For consideration, please choose from the following options to submit your resume and cover letter.  Please be sure to state the specific position for which you are applying. Resumes are accepted for open positions only. 

By Email:
jobs@mtw.aaa.com

By Fax:
If you don't have a resume, fax us this application to Human Resources at (406) 442-5671

By mail:
AAA MountainWest
Human Resources
PO Box 4129
Helena, MT 59604-4129

AAA MountainWest is an Equal Opportunity Employer M/F/D/V


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